FAQ

FAQ1 : WHAT IS FLOREIA ALL ABOUT?

Floreia® is a sustainable home and fashion accessories, Cebu Philippines label that creates handmade circular designed pieces. It is made up of our patented NUCAST®, reengineered paper composite material, and NATURESCAST® , our first invention is made from rescued agro-forest debris bound by proprietary water-based binders.

FAQ2: WHAT IS YOUR HOME AND FASHION ACCESSORIES MADE OF?

Our Floreia® items are hand-crafted using a variety of high quality, using award winning and patented materials, the NuCast® and Naturescast®.

FAQ3: WHAT INFORMATION DO I NEED TO KNOW BEFORE ORDERING?

We accept “Wholesale Orders” only
All pieces are made-to-order and final scale. The order cannot be cancelled or altered after submitted, and it cannot be returned, you will be charged at the time the order is placed. For wholesale orders, production time vary from 45-60 working days from confirmed bank receipt. Products are created at our discretion, and we will not produce any jewelry containing profane language. If you have questions about your pieces, please email dolcie@floreia.com

FAQ4: WHEN WILL MY FLOREIA PRODUCTS ORDER SHIP?

We process and ship orders from our headquarters in Cebu, Philippines. Monday to Friday. Wholesale orders with standard shipping usually fulfilled and shipped after production time (45-60 working days) and after receiving the confirmed bank receipt for full payment.

FAQ5: DO YOU SHIP INTERNATIONALLY?

We are happy to serve shoppers from all over the world. In fact, we currently serve 40 countries worldwide! Wholesale shipping: shipping, duties & taxes are the responsibility of buyer/customer Final computation of shipping details will depend after the goods are ready (this includes overall price total of items, weight and qty of boxes) For wholesale orders, please email mike@floreia.com

FAQ6: WHAT ARE YOUR TERMS AND CONDITIONS?

Minimum Order Quantity (MOQ) : 60 PCS per style / per color.
Payment terms: 30% down payment to start production upon receiving the bank receipt, 70 % full payment before shipment (wire transfer bank details via e-mail only) Shipping details: Paid by customer, provide account number of FedEx/UPS/DHL or Sea Cargo Company.

FAQ7: WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, email dolcie@floreia.com.